The Surprise Benefit of Mystery Shopping
There are a lot of great benefits to starting a mystery shopping program for your business. A mystery shopping program gives you the information you need to effectively evaluate your progress in...
View ArticleGordon Ramsay Uses Mystery Shopping
Apparently, Gordon Ramsay uses mystery shopping extensively. I stumbled across the show “Ramsay’s Best Restaurant” on Netflix this past week and was happy to hear him endorsing mystery shopping. His...
View ArticleHow Much Is Customer Feedback Worth?
It is pretty rare that you go into a place of business and don’t see some type of customer feedback card or survey for customers to fill out. How much is customer feedback worth? There is no doubt...
View ArticleSubway Restaurant Franchisees Discover Product Loss and Reasons for...
Subway restaurant franchisees strive to increase customer satisfaction and boost sales through their mystery shopping programs. They are using ACE Mystery Shopping’s programs to identify specific...
View ArticleDo you have problems?
No one likes to hear that they have a problem. I write on the this blog every once in a while, among other places. I have the bad habit of publishing without checking it over for grammatical errors,...
View ArticleAre you looking to add value to your marketing business?
If you are looking to add value to your marketing business, how about offering a mystery shopping program? Many marketing consultants offer mystery shopping to their clients as a valuable tool to...
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Fixing Your Leaky Cash Register
Where did all the money go? Maybe you have a leaky cash register. There is nothing more disappointing and frustrating to a business owner than feeling like you’re being robbed by your own employees....
View ArticleThe Power Of Five-Star Reviews
Did you know that “a one-star increase in a Yelp rating leads to a 5-9 percent increase in revenue?” That is according to a working paper by Michael Luca. The paper is online, and can be found HERE....
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Don’t wait for your business to rust away
The best way to halt improvement is never asking a question. Declining businesses continually sit back and assume everything runs according to plan every year, quarter, month, week, or day. But if...
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Receipts can’t account for everything
If surgeons left the scalpel in patients’ hands, a majority of people would die as opposed to shoving the blade into their flesh. It’s a gruesome example but not as egregious as idea of putting the...
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Mystery Shoppers Giving Back to Wounded Vets
Chances are you know someone that has served our great country. Chances are just as good that you know someone that was injured while serving our country. However, you may not know they are injured....
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